Glossy support

How can we help?

Glossy is designed to be simple and dependable. If something does not feel right, we want to hear about it.

Contact: abdimail222+glossy@gmail.com
Typical response time: within two business days.

Frequently asked questions

Where are my saved looks stored?

Your favorites, lineup, and checklist progress are stored locally on your device. Glossy does not require an account or upload this information to a server.

How do I remove a saved look?

Open My looks, choose the saved look, and use the remove action. Glossy asks for confirmation before removing it.

Does Glossy generate or analyze my photos?

No. Glossy includes a small set of bundled, fictional adult beauty concepts. It does not request your camera or photo library and does not analyze your appearance.

How do I delete my Glossy data?

Remove saved looks inside the app. Deleting Glossy from your device removes the app's remaining locally stored data.

Can I use Glossy without internet access?

Yes. Core browsing, saving, planning, and checklist features work offline.

When contacting support

Please include your device model, iOS version, and a short description of what happened. Do not send passwords, financial information, or other sensitive information.